Moira Keith

I had serious password issues with Sprint and accessing my account online. It had been going on for over a month. My schedule typically does not seem to afford me the opportunity on a regular day to speak with tech support while they are open. So I have emailed and done the stupid chat sessions to no avail, even spoke to a Customer Service Rep on the phone who told me my security answer was right. So to give you a little background to my drama today, let me take you on a little journey….

I try logging in – failure. I select the forgot password option. Asks username. I know who I am… enter. What is your PIN number. Don’t know. What is the answer to your security question – Who is your favorite author? Oh I got this in the bag. Answer – Laurell K Hamilton. Incorrect. You have exceeded maximum attempts. Please contact tech support or click here for online chat. Click for online chat. It asks me for detailed description of problem (which I happily provide) and the PIN or answer to security question ( answer question) Customer Service Rep comes online. 

CSR: How can I help you today?

Me: I forgot my password and can’t reset it. (Didn’t you read the info prior to popping into this damn screen? Hell it’s right there at the top of the chat window.)

CSR: Enter your user name and click forgot password link so you can reset it.

Me: Um… did that already. Hence why I am here ‘chatting’ with you.

CSR: Can I have your username and I will look into it.

Me: Username.

CSR: Please wait a moment while I investigate.

*Here is where I really start to lose patience*

CSR: You have exceeded the maximum number of attemtps to login. I cannot access your information for thirty minutes.

*Silence*

Me: So you are telling me I have to wait thirty minutes to come back here and go through this with you or another rep when it doesn’t work? I’ve been dealing with this for a month now and have already called that number.

CSR: Call Tech Support

Me: Thanks

CSR: We value you as a Sprint customer. Please feel free to chat with us again regarding any issues you may have.

*Um… yeah cause this was soooooo successful.*

CSR: I know your time is valuable, is there anything else I can help you with today?

Me: Nope. Calling Tech Support. Again. Thanks.

CSR: You are welcome.

Okay… get the picture. Fun experience right? You feel as though you were there with me. I know you are feeling my pain. I called the number. Did not hear an option for technical support. But in defense of the telephone prompts, I will admit to already being irritated. I selected the option for other. Got a live person though. Who apologized. And apologized. And put me through to Tech Support which brings me to the reason for the post title….

Dear Heavy Breather @ Sprint Tech Support,

Having you aide me with my password issues was quite a pleasing experience. Nothing says customer care like the out of breath panting you shared with me. Just knowing that I can elicit that much breathing from a man across the tech support line puts a little pep in my step. Again, I thank you for assisting me with my password issues. You (and your labored breathing) are a godsend.

xoxoxo, Moira                                                           

That’s how I feel lately. The day job has been chaotic which has left me drained at the end of the day. I missed music Mondays which is one of my favorite days and today I failed to do my tempting Tuesday post. Perhaps I will get one up later.
For now though I wanted to let you know that next week we will have an author popping in for temptation Tuesday. Hope you stop by. I will drop more information on this special guest on Thursday. Til then…

Now that all the fireworks have been dispersed and barbecue has been eaten, it is time to get back into the swing of things. No better way than with a little music. I came across this song courtesy of Pandora and fell in love with it. Immediately I took to YouTube to find the video, but I was looking on my phone and the video was not available to me on the mobile. The story behind the making of the video is pretty cool. As if there weren’t many reasons for my liking The Killers and this video is just another reason to add to the pile. Hope you enjoy!

I just found out that a friend of mine has passed. Memories are powerful things though. I still see her sitting at the desk beside me, smiling and joking as we took reservation calls. I remember the sound of her voice when she told me she was engaged, and the pure joy when she said she was pregnant. Then life ran away with both of us and we lost touch.

Everyone leaves a mark on your life when they pass through it. Some more than others. Unfortunately, we don’t always realize the depth of the impact they had until they are truly gone. That is how I feel about my friend, her impact was not truly felt until I got the call from my mother telling me she was gone. She was a strong woman in so many ways, and like so many of us, just trying to leave her mark on the world. Whether she realized it or not, she did.

So today, my challenge to you is to remember someone you’ve lost, think of the memories, and the marks they have left on your life. Maybe they inspired your pursuit of unrealized dreams, perhaps their strength made you strive to be a stronger person, or their inner beauty made you realize the true depth of the word. Share if you wish, it helps to keep them among us. It is my belief anyhow.

Chelly you will be missed but never forgotten.

Hi ladies, I am here yet again with another Humpday Hottie for you. I’ve always found Jake to be a McCutie… but in Prince of Persia, cutie has left the building and hot hunkiness has taken it’s place. What do ya think?

That’s right folks… the time has arrived. This is my favorite sport. Season openers were on Monday for most teams… however there was a great season opener on Sunday for the Red Sox and Yankees. That was a good game. Go BoSox! They met again on Tuesday which I didn’t see but cursed my phone when the display showed the Yankees win, and then Wednesday, I had high hopes, but they blew it in the tenth inning. Such is the way of baseball.

Other teams I like to keep tabs on? Dodgers (who won their first game finally), Angels, and Cubs (All for you Riss). However, it is baseball people…. if there is a game, its all good in my book.

P.S. Things are starting to flow again in the realm of Devlin & Kiara… so the paranormal is slowly getting back on track. I just love when the muse is in my dugout.

We are nearing my favorite time of year. Which is what you ask? Spring/Summer. I can’t choose between them because that would be like asking me to pick one kid over the other. So not happening. Besides, this is Vegas and sping does blend so seamlessly into summer that it is difficult to tell when one ends and the next begins. The true heart of the matter is that I have many reasons for loving spring/summer. My tops being these:

1. Baseball season is about to kick off….Go Red Sox! Yes, in a family full of football fans, I am the odd man out. It’s all good though.

2. Weather is warming up which means barbeque season is ready to hit full swing.

3. Lazy days by the pool (because honestly, in Vegas heat you don’t really want to be too far from a pool and margarita).  

4. No more freezing our arses off.

5. Did I mention margaritas? Oh yes. Please accept my apologies for the short term memory loss. Beer’s good too. I will take a Blue Moon served in a nice frosty Pilsner with a slice of orange please. Preferably brought to me by a shirtless and well tanned piece of eye candy.

Yes you’ll do Mr. Inspiration for Levi hottie. You may bring me my beer now. Drool… oh sorry I lost my train of thought. Where was I? Right. Spring/Summer. Got it. As with all good things there are some down sides. Hundred and fifteen degree heat people? And don’t give me that “It’s a dry heat” bullshit. Hot is hot any way you slice it. Other downside? It does eventually come to an end.   Such is the way of things. Time for me to get back to work. Daydreaming of Paul Walker, Blue Moon and warm weather has almost lured me away from the real task at hand. ‘Wolf-fairy’ must be finished. (Doesn’t that name just kill you? I have yet to cement a title and my friend refers to it as that or The Fairy God Wolf. They both suck, but its entertaining to hear them. LOL) Yes, yes, I am going now.

Over the past two years I have had a lot of things happen in my life. I finished and subbed my first story, had it published, struggled to learn the world of online self promotion (and still learning), had some major life altering events happen which has eaten up a lot of my time, and most recently, had Buckling Down released in its print format two weeks ago.

While you have listened to me whine, give excuses and delay my blog postings…. I will not do this anymore. Tomorrow is the first day where I will revel in my writing and all that it has done for me. To celebrate, I will announce a contest to give away print copy of the Wild Ride Anthology where my novella, Buckling Down, debuts in print, signed by yours truly. (You’ll want to hang on to it…. I’m gonna be famous someday. My mommy said so. )

Check back with me.

Seriously? I have been running around like a chicken with my head cut off these last few weeks. Getting ready to sign a lease and move and at the very same time that my book comes out in print. Speaking of which… it feels really official now that the print version is posted on the publisher’s site. Check it out…

http://samhainpublishing.com/romance/buckling-down

There you have it ladies and gents! So once my life seems to mellow out, I will hopefully get back into my groove. I lost it somewhere over the course of the past year… but I am damn determined to find it. If not I have several friends who have issued threats if I don’t get my act together. I am getting by with a little help from my friends I guess. Talk to you all soon!

Sláinte!

Sorry, my mother shared this video with me and I found it quite entertaining. I needed a piece of mind moment and this kind of gave me just what I was looking for… a smile. This is a great animated short by Lucas Martell, a man who will undoubtedly have more in store for us in the future! Just click on his name to go to his site!